Website Privacy Policy

This version is in effect since 2013, November 19

Sunrise North Senior Living Ltd. (“Sunrise Senior Living”, “we” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use and disclose personal information you may provide while visiting our websites and (individually and collectively referred to as our “Website”). The Sunrise Senior Living's goal in collecting personal information online is to provide you with a personalized Web experience. By knowing your preferences we can deliver relevant information that meets your needs, and ensure that your visit to our Website is quick, easy, and productive.

By using the Website, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, you may not use the Website.

Information Automatically Collected

Non-Identifiable Information

Like many other websites, the Website may automatically collect certain non-identifiable information regarding Website users, such as the Internet Protocol (IP) address of your computer, the IP address of your Internet Service Provider, the date and time you access the Website, the Internet address of the Website from which you linked directly to the Website, the operating system you are using, the sections of the Website you visit, the Website pages read and images viewed, and the materials you post to or download from the Website. This non-identifiable information is used for Website and system administration purposes, to create aggregate tracking information reporting regarding Website user demographics and Website traffic patterns, and to improve the Website. Your non-identifiable information may be disclosed to others and permanently archived for future use. We do not link such information to any personally identifiable information.


Sunrise Senior Living may place a cookie on your computer. “Cookies” are pieces of information that a website transfers to an individual’s computer to permit the website to recognize future visits using that computer. The information stored on your computer will make your use of the website easier and faster because it allows you to use the website without having to re-enter information during each visit. Sunrise Senior Living does not use cookies to retrieve information from your computer that was not originally sent in the cookie, and we do not use information transferred through cookies for any promotional or marketing purposes. You may choose to decline cookies if your browser permits, but doing so may affect your use of the Website and your ability to access certain features of the Website. Without cookies, you may be required to login during each visit of the website.

Personal Information You Specifically Provide to the Website

Your Personal Information

During your use of the Website, you may be asked to voluntarily provide certain personal information (such as your name, email address, postal address, and telephone number) for purposes such as registering to receive personalized information (i.e. facilitating communications with you) and/or applying for access to certain special features or areas of the Website. However, you can visit the Website without disclosing any personal information to us.

Opt Out

You can visit the Web site without disclosing any information about yourself. Sunrise collects personally identifying information only when you register for personalized information at our site. Users can opt out at any time by emailing us at Sunrise and its affiliates or successors will not sell, rent or share information with any other organization. Sunrise reserves the right to disclose your information to comply with applicable laws and lawful government requests, to operate its systems properly, or to protect itself or others. We may share the information with a Sunrise affiliate that we feel can help you meet your needs. If at any time you do not wish to receive additional information from us, please email us at to opt out of receiving future communications.

Disclosure of Your Personal Information

Sunrise Senior Living will not sell, rent or share your personal information with any third party, unless permitted or required to do so by law, or as provided for in this Privacy Policy. Sunrise Senior Living reserves the right to disclose your personal information to comply with applicable laws and lawful government requests, to operate its systems properly, or to protect itself or others. We may share the information with an affiliate that we feel can help you meet your needs. In addition, if Sunrise Senior Living is involved in a merger or other reorganization, it may disclose your personal information to the resulting organization.

Disclosure outside Canada

By using this Website, you acknowledge that your personal information may be stored and/or processed outside Canada and consent to such storage and processing. You also acknowledge that, as a result of the foregoing, your personal may be subject to the laws of a foreign jurisdiction and it may be accessed by that jurisdiction’s governments, courts, or law enforcement or regulatory agencies.

Storing and Securing Your Information

Sunrise Senior Living may store and process your personal information at Sunrise Senior Living 's various offices in Canada or the US or at our website hosting provider’s facility. To help protect the confidentiality of your personal information, Sunrise Senior Living employs security safeguards appropriate to the sensitivity of the information. Nevertheless, due to the nature of the Internet and Internet technologies, security and privacy risks cannot be eliminated and Sunrise Senior Living cannot guarantee that your personal information will not be disclosed in ways not otherwise described in this Privacy Policy.

Accessing Your Personal Information

You may request access to your personal information and information about Sunrise Senior Living 's collection, use and disclosure of that information by contacting Sunrise Senior Living.

Other Matters

Website Terms of Use

The Website Terms of Use governing your use of the Website (which may be viewed by clicking here) contains important provisions disclaiming and excluding the liability of Sunrise Senior Living and others regarding your use of the Website and provisions determining the applicable law and exclusive jurisdiction for the resolution of any disputes regarding your use of the Website. Each of those provisions also applies to any disputes that may arise in relation to this Privacy Policy and the collection, use and disclosure of your personal information, and are of the same force and effect as if they had been reproduced directly in this Privacy Policy.

Privacy Policy Changes

We reserve the right, at our discretion, to change, modify, add, or remove portions of this Privacy Policy, from time to time, without any prior notice or liability to you or any other person. The collection, use and disclosure of your personal information by Sunrise Senior Living will be governed by the version of this Privacy Policy in effect at that time. New versions of this Policy will be posted here. Your continued use of the Website subsequent to any changes to this Privacy Policy will signify that you consent to the collection, use and disclosure of your personal information in accordance with the changed Privacy Policy. Accordingly, when you use the Website, you should check the date of this Privacy Policy and review any changes since the last version. You should also bookmark this page and periodically review this Privacy Policy to ensure that you are familiar with the most current version.

Resident Privacy Policy

View our Resident Privacy Policy